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Merchandising & Delivery

Delivery

Delivery Folder

The delivery folder is used for Audi Certified :plus deliveries. Its contents not only inform a customer of the relevant information concerning the Audi Certified :plus Limited Warranty and the vehicle’s past, but also the extensive measures taken to ensure an Audi Certified :plus vehicle is premium in every way.

Certified Inspection and Certification Checklist

The Audi Certified pre-owned Comprehensive Inspection is one of the most thorough in the industry. During the delivery, review the checklist and indicate the specific areas that were inspected.

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Audi Certified Pre-owned Owner Benefits Summary

By reviewing all the points on the owner benefits summary, you reinforce that an Audi Certified pre-owned vehicle is a luxury offering.

CARFAX® Vehicle History Report

Use the CARFAX Vehicle History Report to confirm the vehicle’s condition and history while gaining acknowledgement of its history through a customer signature at the time of delivery.

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Audi Certified :plus Tier One Limited Warranty and 24/7 Roadside Assistance Booklet (English)

This booklet provides helpful information on the Audi Certified pre-owned Limited Warranty, including an explanation of the warranty period, coverages and exclusions. Customers can also find information on the roadside assistance program, including the services it provides, and contact information.

Audi Certified :plus Tier Two Limited Warranty and 24/7 Roadside Assistance Booklet (French)

This booklet provides helpful information on the Audi Certified pre-owned Limited Warranty, including an explanation of the warranty period, coverages and exclusions. Customers can also find information on the roadside assistance program, including the services it provides, and contact information.

Best Practise : Since the CARFAX Vehicle History Report is a living document, have the customer read, review and sign the Vehicle History Report to confirm the contents while retaining a copy for both the dealership and customer at the time of delivery.
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